Project | : | ETL Informatica Support |
Work Location | : | Fort Worth, Texas |
Relevant Experience (Yrs) | : | 6+ Years (minimum) |
Technical Skills | : | · Must have managed one or more support projects · Excellent skills in debugging complex SQL queries. · Good experience in PL/SQL, Unix shell scripting · Excellent communication skills · Hands on OBIEE analytics. · Ability to troubleshoot and debug an issue, conduct root cause analysis and resolve the issue within SLA. · Monitoring ETL batch jobs and performance tuning. · Present permanent solutions to IT. · Effort estimation. · ITIL support processes. · Well versed with developing time, resource estimates and project plans for execution. |
Preferred Experience | · Hands-on experience in Airline industry. · Ability to understand loyalty concepts and map suitable entities in Siebel based on requirements | |
Roles & Responsibilities | | · Issue resolution for daily support issues. · Customer expectations management. · Daily interactions with IT & Business champion. · Ability to delegate work. · Work in onsite-offshore delivery model. |
Bala
Accounts Manager
SSAI Technologies LLC | Board: 908 450 9465| Fax: 908 842 0244 | www.ssaitech.com | Email: bala@ssaitech.com | bala.ssaitech@gmail.com
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