Help Desk Support - Trenton, NJ

Help Desk Support

Trenton, NJ

7+ Months

 

Provide support imaging and deploying PCs to users across the State. Work hours may need to be in the evening at times.

 

Role Description:

·         Thorough knowledge of electrical/mechanical principles and basic electronics.

·         Knowledge of system relationships and telecommunications.

·         Application of technical skill to a variety of equipment types.

·         Diagnoses and repairs industry systems products.

·         Perform routine service and repairs on industry system products without assistance.

·         Anticipate and resolve issues specific to the team.

·         Determine time estimates and schedule for own work and resolve issues in a timely manner.

·         Identify and track issues, risks and action items.

 

Skills:

·         Troubleshoot/resolve hardware and software issues

·         Instal configure, test software and hardware of PC’s

·         Knowledge of Windows XP

·         Install configure and customize pc images

·         Utilize SMS to remotely connect to clients.

 

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Bala

Accounts Manager

SSAI Technologies LLC | Board: 908 450 9465| Fax: 908 842 0244 | www.ssaitech.com | Email: bala@ssaitech.com |  bala.ssaitech@gmail.com

WBE/MBE certified for the State of NJ

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