Req. ID: | PC Technicians |
Primary Skills: | HW/SW/Network support, Setup Windows, UNIX, Linux, Novell. User support issues |
Description: | PC Technicians:
Project Description:
Provides basic hardware, software, and network support relative to customer IT environment.
Troubleshoot desktop operating system, application errors and PC hardware issues. Troubleshoot minor server-hardware issues. Manage trouble tickets from inception to closing, includes tracking resolution progress and updating customers on ticket status. Provide OS and database maintenance. Set up and maintain user desktop environments; relocate and set up peripherals as may be required. Order, inventory, and return IT parts and equipment as needed. Maintain printers; troubleshoot issues.
Required Skills:
H. S. diploma or GED A+ certification.
2+ years support experience that includes the following: User desktop setup Windows, UNIX, and/or Linux OS HP and/or Dell server hardware Active Directory or Novell networking
Strong verbal and written communication skills for customer interface and documentation. Organizational and time-management skills with ability to multitask effectively. Ability to learn new technologies. |
| Rate: DOE, Job Type: Contract, Total Exp: 6 - 9 yrs, US Exp: 2 - 4 yrs, Start Date: ASAP, Duration: 3 - 6 Months, Number Of Openings: 1, Location: Syracuse, NY |
Bala
Accounts Manager
SSAI Technologies LLC | Board: 908 450 9465| Fax: 908 842 0244 | www.ssaitech.com | Email: bala@ssaitech.com | bala.ssaitech@gmail.com
WBE/MBE certified for the State of NJ
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